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Monday, August 12, 2013

Communication Breakdown

As we mentioned earlier, the number one reason for relationship problems, whether in business or with family and friends, is poor communication, lack of communication or miscommunication.

In the real estate industry communication is crucial: communication problems create the bulk of the challenges we face.

In fact, 72% of real estate consumers cite poor communication as their chief complaint when working with a real estate agent. It’s a major issue and it needs to be handled immediately to ensure that both agent and client can continue to thrive in the world of real estate sales.

In his book, “Everyone Communicates, Few Connect” , John C. Maxwell examines the importance of effective communication.

Following are some hilarious examples of how communication problems can be exaggerated when a language barrier exists.
  • Dry cleaners in Bangkok: “Drop Your Trousers Here for Best Results."
  • In a Tokyo hotel: “Is forbidden to steal hotel towels please. If you are not person to do such   thing is please not to read notis."
  • In a Bucharest hotel lobby: “The lift is being fixed for the next day. During that time we      regret that you will be unbearable.”
  • In a hotel in Athens: “Visitors are expected to complain at the office between the hours of 9 and 11 a.m. daily.”
  • Outside a Hong Kong tailor shop: “Ladies may have a fit upstairs.”
  • In a Rhodes tailor shop: “Order your summers suit. Because is big rush we will execute customers in strict rotation.”
  • In a Copenhagen airline ticket office: “We take your bags and send them in all directions.”
  • In an Acapulco hotel: “The Manager has personally passed all the water served here.”
  • From a brochure of a car rental firm in Tokyo: “When passenger of foot heave in sight, tootle the horn. Trumpet him melodiously at first, but if he still obstacles your passage then tootle him with vigor.”
How can you communicate better today with the people that you know?